Frequently Asked Questions about Tesco Online Delivery Slots
1. What are Tesco Online Delivery Slots?
Tesco Online Delivery Slots are specific time windows that allow customers to receive their grocery orders delivered to their homes. Customers can choose from a variety of available slots when placing their orders online through the Tesco website or app.
2. How can I book a Tesco Online Delivery Slot?
To book a Tesco Online Delivery Slot, simply visit the Tesco website or use the Tesco app. After selecting your groceries, you will be prompted to choose your delivery slot during the checkout process. Make sure to select a time that suits you best.
3. Do I need to be a Clubcard member to get a Tesco Online Delivery Slot?
No, you do not need to be a Clubcard member to book Tesco Online Delivery Slots. However, having a Clubcard can offer you additional benefits, such as discounts and access to exclusive offers when shopping online.
4. Are Tesco Online Delivery Slots available every day?
Yes, Tesco Online Delivery Slots are typically available every day of the week. Availability may vary based on your location and the demand for slots, so it's advisable to check regularly, especially during peak times.
5. Can I change my Tesco Online Delivery Slot after booking?
Yes, you can change your Tesco Online Delivery Slot after booking. Simply log in to your Tesco account, navigate to your orders, and select the order you wish to modify to update your chosen delivery time.
6. What is the cost of Tesco Online Delivery Slots?
The cost of Tesco Online Delivery Slots can vary based on the time of day and day of the week. Some slots may incur a delivery charge, while others might be free when you meet a minimum order value. It’s always good to check the delivery fees during the checkout process.
7. How far in advance can I book a Tesco Online Delivery Slot?
Customers can typically book Tesco Online Delivery Slots up to 3 weeks in advance. This allows you to plan your grocery shopping around your schedule, ensuring you secure your preferred delivery time.
8. What should I do if I can't find an available Tesco Online Delivery Slot?
If you're unable to find an available Tesco Online Delivery Slot, try checking at different times of the day or adjusting the order size. Additionally, some customers may cancel their slots, making them available for others, so check back frequently.
9. Can I select a specific driver for my Tesco Online Delivery Slot?
Currently, Tesco does not allow customers to select a specific driver for their Online Delivery Slots. The delivery personnel are assigned based on availability and routing logistics to ensure timely delivery.
10. What should I do if my Tesco Online Delivery Slot is missed?
If your Tesco Online Delivery Slot is missed, you should contact Tesco customer service as soon as possible. They will provide guidance on rescheduling your order or refunding any delivery charges incurred. Be sure to keep track of your order status through your Tesco account.